For Warranty support, contact the authorized MONOLITH retailer from which the item was purchased.
In the unlikely event that you should have a warranty claim on a MONOLITH, the MONOLITH is covered by the following warranty terms:
– 10 year warranty on all outer ceramic components
– 2 year warranty on all metal and inner ceramic components
– 2 year warranty on all accessories and grill tools
You can find our warranty conditions here: MONOLITH Garantiebedingungen
For Warranty support, contact the authorized MONOLITH retailer from which the item was purchased. Alternatively you can use our service form Reklamationsformular.
Please keep your sales receipt as proof of ownership. A valid proof of purchase, such a reciept or invoice, from an authorized retailer will be required in order to make a warranty claim.
Please supply the appropriate photos and reciepts as jpg / jpeg/ png / pdf files.
Should you need further assistance with your warranty claim please contact us:
MONOLITH Grill GmbH
Tel.: +49(0) 5405-80766-0
Fax: +49(0) 5405-80766-16
The above guarantee provision applies in addition to the statutory warranty regulations of 2 years. The statutory warranty regulations are in no way restricted by the warranty offered by MONOLITH GRILL GMBH.